Shipping Policy

Payment

We accept the following payment methods:

Credit Card: Visa and Mastercard are welcomed.
PayPal: Enjoy secure payments through PayPal with your credit or debit card. Sign up is quick and free. Visit www.paypal.com for more information.

If your payment fails for any reason, please contact our Team at comfyvibesapparel@gmail.com with the subject “Failed Payment.” Include your details and, if possible, a screenshot of the issue.

Order

Upon successful placement of your online order, you’ll receive an email with a unique order confirmation number.

Didn’t receive your Order Confirmation?

Don’t worry, we’re here to help! Reach out to us at comfyvibesapparel@gmail.com with the subject line “Order Verification.” A “Payment Pending” status usually indicates an unsuccessful payment.

Payment Failed?

Contact our Team at comfyvibesapparel@gmail.com with the subject “Failed Payment” for assistance. Please provide your details and, if possible, a screenshot of the issue.

Can’t retry payment or didn’t receive a failure email?

Avoid duplicate orders! Simply email our Team at comfyvibesapparel@gmail.com with the subject “Payment Pending,” and we’ll provided an update.

Paid but no order update after 24 hours?

Reach out to us at comfyvibesapparel@gmail.com with the subject “Order Status Inquiry” for assistance.

Unable to make changes or cancel your order?

Once placed, orders cannot be modified. Please review your details carefully before checkout. For inquiries, contact our Team at comfyvibesapparel@gmail.com with the subject “Order Assistance.”

Delivery

How to track your order?

Once dispatched, you’ll receive an email update with a Tracking Number. Please allow up to 72 hours for tracking to activate.

Delivery Options & Estimated Times:

U.S. and Canada: 7 – 20 working days
Europe and U.K: 12 – 30 working days

Please Note:

Delivery times may extend during peak periods and holidays.
Deliveries occur on weekdays, excluding Public Holidays.

Orders on Public Holidays?

Our shop and courier partner are closed on Public Holidays. Orders will be processed on the next working day.